IT Support Engineer-Ethiopia

Primary Location: MEA-ZA-Eastern Cape Target Start Date: Feb 28, 2011 What we will expect you to do: We will ask you to take responsibility for larger parts of an installation, fixing technical problems of a complex nature, as well as problem managementYou will develop a basic understanding of business principles, crucial project management and administration abilities such as report and proposal writing, as well as being proficient in project documentationWe will need you to assist the technical service desk team by providing telephonic support to our clientsAnd much more...In short, we need you to work passionately to analyse, design, install, and problem solve our client's hardware and software. Experience as an engineer - let's say about 2 to 4 yearsA degree in engineering or computer science and a Professional Level Technology certificationGood English language skillsAble to be a good team player, because we need you to comfortably interact and liaise with management, co-workers and clients alikeAble to have an investigative nature - to be able to spot risks and resolve issues quickly and with the minimum disruption to our client's businessWe need you to drive the successful operation of our client's computer systems forwardYou must begin to specialise in a particular field of either technology, vendor or product whilst maintaining a broad technology understandingIf problems arise, we need you to initiate action and resolve the issueFinally, we care about the clients, our colleagues and the environment and we want you to do the same

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