IT System Administrator / Help Desk

Job Description

The System Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure of the Ethiopian branch of Pedon/Acos Group, in accordance with the company policies and guidelines.  Will be responsible for the plant located in Adama and the office located in Addis Ababa. Will give end users support on the company clients and software.

Respond directly to the Ethiopian plant manager, while strictly following IT head quarter’s guidelines and policies.

1. Guarantees the application of company policies and guidelines, following IT headquarter instructions. In contact with local users, suggests solutions to their needs and implements them in coordination with HQ.


2. Give end users support on computer systems and software, tracking their requests.


3. Diagnose hardware and software problems, and replace defective components.


4. Perform data backups and anti-virus checks and cleaning.


5. Maintenance and administration of computer networks and related computing environments, including computer hardware, systems software, applications software, fixed and mobile phones, and all configurations.


6. Configure and test computer hardware, networking software and operating system software.


7. Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.


8. Monitor network and equipment performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.


9. Train people in computer system use.


10. Maintain logs related to network functions, as well as maintenance and repair records.


11. Manage the IT Budget, in coordination with the local plant manager and the HQ IT.

Job Requirements:

1. B.S. or higher in Computer Science or related discipline


2. At least 5 Years of relevant System Administrator experience


3. Excellent English, written and spoken


4. Meticulous on documenting activities, procedures and following instructions


5. Available to travel between Adama and Addis in case of needs


6. Good Microsoft software knowledge:
   
   1. Operating systems: Very good knowledge on how to manage Windows 7/8.1, basic knowledge of Windows Server 2012
   
   
   2. Exchange online (Office 365), Active directory
   
   


7. Good networking skills, preferably on HP Procurve switches, firewalling


8. Peachtree software knowledge

Additional consideration will be given to candidates who also have experience on these systems:

1. Linux, preferably with Oracle Linux/RHEL


2. Virtualization solutions (Oracle VM or Xen)


3. Monitoring (nagios or icinga)


4. Backup (Symantec Backup Exec)


5. Aerohive access points


6. Sophos as antivirus and encryption


7. Android managed with AirWatch


8. pfSense firewalls

Closing date: Oct 20,2015

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How to Apply

Interested and qualified applicants can use the online application option of this web site (IF YOU DO NOT HAVE A CV BUILT ON THE SITE, PLEASE ATTACH YOUR CV AFTER YOU CLICKED THE APPLY ONLINE BUTTON) Or You can send your CV and copies of relevant documents through the following address until the end of the month of August, 2015.

Note: While Applying please mention the Job position in your mail subject, and for further contact use ONLY THE FOLLOWING COMPANY ADRESSES.

Company Addresses
ACOS ETHIOPIA PLC.

TEL: +251221111700/0922650712 E:mail: administration.et@acosnet.it P.O.B. 3394 Adama

Please do not apply online if other application instructions are stated.Please do not accept payment requests at any of the recruitment phases!

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IT System Administrator / Help Desk