Trainer /Web Support

Duties and Responsibilities q Plan and Conduct various trainings in advanced and basic computers skill, including on job trainings and support q Developed different effective course materials, user manuals, certificates, aptitude tests. q Organize and give support for different trainings planed by other entities q Carry out periodic computer skills surveys to determine end user knowledge and applications required q Regularly repair/upgrade PC hardware and software on network and to have a current virus protection and service packs, allocated for training use q Provide technical assistance for users in IT equipments /helpdesk support q Carry out any other duties as required q Assist in the upgrading and updating website and intranet portals q Assist and prepare specification for hardware and software purchases q Participate in the strengthening & modernization of Information Center activities q Participate on evaluation of new software and hardware’s q Develop/Improve, Maintain and implement SQL Server based website backend q Applications

Provide web based programming solutions and web-server support q Develop, maintain and implement Intra/Internet web site and associated software Applications. q Assist in the implementation of the Knowledge Management and documentation Management solutions with the Intranet. q Prepare Annual/Quarterly and monthly work plans and respective reports q Perform other related duties as required.

Competencies

Corporate Competencies: q Demonstrates commitment to UNDP’s mission, vision and values. q Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability Functional Competencies: Knowledge Management and Learning q Shares knowledge and experience q Actively works towards continuing personal learning, acts on learning plan and applies newly acquired skills Development and Operational Effectiveness q Ability to perform a variety of standard tasks related to Results Management, including screening and collecting of programme/ Programmes documentation, Programmes data entering, preparation of revisions, filing, provision of information q Ability to provide input to business processes re-engineering, implementation of new system, including new IT based systems q Good knowledge of Results Management Guide and Toolkit Leadership and Self-Management q Focuses on result for the client and responds positively to feedback q Consistently approaches work with energy and a positive, constructive attitude

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