Computer Technician And Data Entry Operator

Duties and Responsibilities q Installs, maintains, troubleshoots and upgrades computer and related hardware, software, networks, peripheral equipment and Intranet electronic mail Applications. q Installs, configures and upgrades operating systems; may modify specific applications for use in various case team and case worker of the DRMFF. q Installs, assembles and configures computers, monitors, network infrastructure and peripherals such as printers, scanners and related hardware; pulls cables and rewires or directs the rewiring of cables as required for new installations and office reconfiguration. q Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems; makes repairs and corrections where required. q Acts as a technical resource in assisting users to resolve problems with equipment and data; staffs a centralized help desk to facilitate exchange of information and advice; implements solutions or notifies outsource providers as required. q Makes hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services. q Planning, design and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware, software and network technology and recommends modifications as necessary; and, q Receive original copy of all information/data and ensure that information is correct. q Enter all information/data into databases. q Make sure that all information entered into the database is accurate. q Perform a daily reconciliation exercise of all data, information, records and transactions performed within the same day and ensure that data validation, integrity and accuracy are meticulously maintained. q Maintain filing system for all information entered into the databases. q Maintain replication follow up sheet and update it on daily basis. q Produce daily, weekly and monthly reports from the databases q Suggest necessary improvements to ease of use and performance of database applications q Perform any other duties assigned by her/his supervisor.

Competencies

Corporate Competencies: q Demonstrates commitment to UNDP’s mission, vision and values. q Displays cultural, gender, religion, race, nationality and age sensitivity and adaptability Functional Competencies: Knowledge Management and Learning q Shares knowledge and experience q Actively works towards continuing personal learning, acts on learning plan and applies newly acquired skills Development and Operational Effectiveness q Ability to perform a variety of standard tasks related to Results Management, including screening and collecting of programme/ Programmes documentation, Programmes data entering, preparation of revisions, filing, provision of information q Ability to provide input to business processes re-engineering, implementation of new system, including new IT based systems q Good knowledge of Results Management Guide and Toolkit Leadership and Self-Management q Focuses on result for the client and responds positively to feedback Consistently approaches work with energy and a positive, constructive attitude

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