Field Services

Date: Nov 25, 2014

Location: Addis Ababa, Addis Ababa, ET

Company: Ericsson

Req ID: 59243 Ericsson is a world-leading provider of telecommunications equipment and services to mobile and fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business and society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people and society to help shape a more sustainable world.
We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture and an innovative and engaging environment where employees enhance their potential everyday. Our employees live our vision, core values and guiding principles. They share a passion to win and a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning and growth opportunities that allow you to acquire the knowledge and skills necessary to reach your career goals. This Job Role is responsible for the coordination, management and execution of Field Services activities supporting other Service Function (SF) in Operations and Engineering when in-site activities must be performed, to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
Corrective Maintenance Execution Site Facility Management Site Information Management Third party supervision Service Activation / Deactivation - On-site Preventive Maintenance Execution Spare part handling Physical Site Access Management Work order Management
Core Competences: Knowledge of Managed Service Telecom Operations Practice Presentation & Communication skills Knowledge sharing Problem Solving & Strategic Thinking Ericsson Knowledge Language Skills Delivering Results & Meeting Customer Expectations Analyzing Working with people Following Instructions & Procedures Applying Expertise & Technology
Minimum Qualifications & Experience Requirements: [Bulleted list item]
Preferred Qualifications & Experience Requirements: Planning and organization skills Problem solving and trouble shooting skills Good communication skills Good social skill and awareness
Additional Requirements, Physical Demands, Region/Local Specifications: [Relocation, certifications, travel requirements, immigration, and background checks, etc.] [Local specifications, legal disclaimers, Conclusion, as applicable]

Primary country and city: Ethiopia (ET) || Addis Ababa || Addis Ababa || Consulting&SysInt IT; ProdMgt; R&D SalesStratMkt&ComMgt ServEng; SharedServ; Stud&YP Supply&Log

Job Segment: Telecom, Telecommunications, Engineer, Consulting, Supply, Technology, Engineering, Operations

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