Clinic Receptionist

• Greeting patients, booking appointments and dealing with enquiries from health professionals


• Triaging properly


• Finding and checking patient records creating new records and updating existing ones on the computer system


• Input all sensitive data and accounting information into the databases and electronic files.


• Storing test results and letters with the right patient records/files


• Recording illnesses and treatments using a system of codes, known as clinical coding


• Recording patient admissions, transfers, discharges, waiting list & deaths if any


• Inputting details from paper records onto a computer system


• Prepare and sort documents / data sheets for the purpose of data entry


• Enter customer or employee data into prescribed database software


• Check to make sure that accurate data has been entered into the database


• Verify entered data by reviewing, correcting, changing or deleting entered information


• Secure entered information by creating data backups on a periodic basis


• Confer with supervisor regarding incomplete information


• Respond to information access and retrieval requests from authorized members


• Check source documents against entered data to ensure data integrity at every stage


• Assist in developing and maintaining improved records within the database system


• Produce automated data entry and integration reports when requested


• Generate statistical reports based on maintained data on a periodic basis


• Updating patients’ medical records & Tracking Employees test results.


• Pay attention to details and input data correctly and accurately.


• Crosscheck and verify data keyed into the databases for accuracy.


• Maintain and update workflow record regarding work completed and work pending.


• Enters alphabetic, numeric, or symbolic data from source documents into computer, using data entry device, such as keyboard or optical scanner, and following format displayed on screen.


• Compares data entered with source documents, or re-enters data in verification format on screen to detect errors.


• Keeping the reception area tidy


• Capable to execute other works when instructed by the supervisor when requested.
  

  Skills, interests and qualities

• Good computer skills


• Ability to work in a busy environment


• Excellent customer service skills


• An understanding of data confidentiality issues


• Ability to work quickly and accurately, and pay attention to detail


• An awareness of health and safety issues.


• Being able to work under pressure.


• Being able to work to deadlines.


• Having interpersonal abilities.


• Having excellent writing communication skills.


• Being self-motivated.

Job Requirements

• HMIS (Health management information system) Level 2 /3


• Or  IS/IT graduated from TVET level 2 or 3.


• Experience 0