Assistant Store Section Head Job at Ethiopia Cuttings plc (Syngenta flowers) - 2015

Job Title: – Assistant Store Section Head

Required Number: one

Employment Status:-Full time permanent employment

Type of Recruitment:-Internal/External Vacancy

 

ROLE PURPOSE   As a primary contact for Safeway customers, the Store Manager is heavily involved in and provides friendly, courteous and helpful customer service on a daily basis. The assistant store manager is also responsible for the total operations of the store and performs various duties personally or through supervision of store employees.

 

ACCOUNTABILITIES

Business Accountabilities

v  Overall management responsibility for operation of retail grocery store, including store performance, control of cash, inventory and security, customer services, and management of staff;

v  Track, analyze and take action to improve store performance by forecasting of weekly/daily sales goals and meeting or exceeding established goals. Communicate sales goals, department performance, and sales opportunities with staff;

v  Forecast, schedule, and monitor labor to be consistent with store sales and productivity guidelines and wage budgets; create action plan to address cost control issues;

v  Develop and direct execution of strategies to improve product placement and appearance;

v  Monitor display accuracy and appearance to implement promotions. Ensure that products are properly displayed and ordered in a manner to maintain in-stock conditions;

v  Manage issues relating to store maintenance, cleanliness, safety and sanitation;

v  Oversee and monitor handling of cash and accounting. Ensure store is secured;

v  Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are met;

v  Ensure compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, wage and hour, etc.;

v  Focus on customer satisfaction and needs, ensure that employees provide customers with superior customer service through use of best practices and communication of the Importance of superior customer service;

v  Select, train, develop, and manage job performance of store employees, with assistance of other management personnel;

v  Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify assignments to provide others with developmental opportunities;

v  Preserve appropriate professional relationship with union officials, and ensure compliance with collective bargaining agreement provisions, if applicable;

v  Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers effectively handling complex or difficult situations involving others;

v  Motivate others to perform the job and work towards common objectives. Serve as a role model to others instilling a positive attitude in his/her employees;

v  Support company fundraising activities and goals.

KNOWLEDGE, EXPERIENCE AND CAPABILITIES:

 

Critical Qualification and Experience:

 

v  A minimum of 2 year’s progressive experience in store administration and related works;

v  Degree/Diploma in Supply Management, Management, Procurement, and other related fields;

v  Sound knowledge and working experience of inventory management system;

v  Computer literacy a must;

v  Experience in managing materials, chemicals and acid store.

 

Other behaviors critical for the role

 

v  Ability to work under pressure;

v  Ability to enforce adherence to company policies;

v  Person who is sensitive to company policy and able to keep stocks at their minimum and maximum level as per required;

v  Ability to exhibit patience and tolerance.

Interested applicants who meet the above criteria should send/submit their non-returnable application with CVs, Covering Letter with “Assistant Store Section Head” written in the subject line, and two references, to the following addresses:

Syngenta Ethiopia Cuttings – Directly in Person to Syngenta Ethiopian Cuttings Koka Office; East Showa Zone; Awasa Road, Lume District or through www.ethiojobs.net

NB: Only short listed applicants will be communicated on and selection process includes technical test and an interview.

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