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Showing posts with label Customer. Show all posts
Showing posts with label Customer. Show all posts
Thursday, December 4, 2014
Thursday, November 27, 2014
Date: Nov 25, 2014 Location: Addis Ababa, Addis Ababa, ET Company: Ericsson Req ID: 59088 Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks. Using innovation to empower people, business & society, we are working towards the Networked Society, in which everything that can benefit from a connection will have one. At Ericsson, we apply our innovation to market-based solutions that empower people & society to help shape a more sustainable world.
We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential every day. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.
The Customer Project Manager Job Role purpose is to manage assigned customer projects to secure that project goals are met, customer’s expectations are fulfilled & that the customer relation is handled in the best possible way within the scope of the contract.
Establish project plan baseline: define project scope, secure the necessary resources & plans & monitor all activities Drive project execution: track project activities , monitor & handle changes, conflicts & escalations Handle customer & stakeholder engagement: manage customer relationship building confidence & trust , ensure project progress arranging meetings & customer events Manage project finance: ensure financial system monitoring Develop the business: participate to contract preparation & to pre-sales meeting Develop the CPM discipline: simplify processes, methods & tools with innovative ideas
Core Competences: Leadership skills Consultative skills Financial understanding Business understanding Sales & business development skills Customer insight Negotiation & argumentation skills Project management skills Problem solving Presentation & communication skills Entrepreneurial & Commercial Thinking Persuading & Influencing Analyzing Leading & Supervising Relating & Networking Delivering Results & Meeting Customer Expectations Planning & Organizing
Minimum Qualifications & Experience Requirements:
Preferred Qualifications & Experience Requirements: PMI certifications Project Sales Process Contract management 3rd pp suppliers management experience
Additional Requirements, Physical Demands, Region/Local Specifications:
Job Segment: Telecom, Telecommunications, Project Manager, Business Development, Manager, Technology, Sales, Management
We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential every day. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.
The Customer Project Manager Job Role purpose is to manage assigned customer projects to secure that project goals are met, customer’s expectations are fulfilled & that the customer relation is handled in the best possible way within the scope of the contract.
Establish project plan baseline: define project scope, secure the necessary resources & plans & monitor all activities Drive project execution: track project activities , monitor & handle changes, conflicts & escalations Handle customer & stakeholder engagement: manage customer relationship building confidence & trust , ensure project progress arranging meetings & customer events Manage project finance: ensure financial system monitoring Develop the business: participate to contract preparation & to pre-sales meeting Develop the CPM discipline: simplify processes, methods & tools with innovative ideas
Core Competences: Leadership skills Consultative skills Financial understanding Business understanding Sales & business development skills Customer insight Negotiation & argumentation skills Project management skills Problem solving Presentation & communication skills Entrepreneurial & Commercial Thinking Persuading & Influencing Analyzing Leading & Supervising Relating & Networking Delivering Results & Meeting Customer Expectations Planning & Organizing
Minimum Qualifications & Experience Requirements:
Preferred Qualifications & Experience Requirements: PMI certifications Project Sales Process Contract management 3rd pp suppliers management experience
Additional Requirements, Physical Demands, Region/Local Specifications:
Primary country and city: Ethiopia (ET) || Addis Ababa || Addis Ababa || IT
Job Segment: Telecom, Telecommunications, Project Manager, Business Development, Manager, Technology, Sales, Management
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Monday, July 18, 2011
Date Posted: 2011-06-08
Ref. JB1675537 Share Tweet
Career Level: Mid Career Years of Experience: Unspecified Residence Location: Ethiopia; Sudan Gender: Unspecified Nationality: Unspecified Degree: Bachelor's degree/higher diploma
Ref. JB1675537 Share Tweet
The CPM is responsible for all project activities during the project phases his /her assignment applies to.
The responsibility mainly consists of planning, setting up, and executing the project activities, ensuring that the project goals are met and that the customer's business requirements are fulfilled.
The CPM has the overall responsibility to achieve the project goals with respect to functions, time and budget, and for the progress of the project.
He/she administrates plans, risk handling, resource issues and reports to the project sponsor.
The CPM should also manage the customer relation and the customer's expectations and thus handle changes together with the requirements for the projects as described in the project specification.
Handling expectations is extremely important to get a satisfied customer.
The CPM can have project staff members as support and delegate project tasks, but the CPM retains accountability.
Successful candidates must obtain the following:
Bachelor degree in telecommunication or disciplines alike
2-3 years experience as a customer project manager in core
Good knowledge of core node such as MSS, SGSN, GGSN, .....etc
Have a core technical experience (Ericsson technical core experience is a plus)
PMP is a must
Customer interface experience is a must
Great analytical skills
Leadership experience is highly preferred
Excellent team work skills
Very good English written and spoken
Career Level: Mid Career Years of Experience: Unspecified Residence Location: Ethiopia; Sudan Gender: Unspecified Nationality: Unspecified Degree: Bachelor's degree/higher diploma